Simplicity Cloud · One platform, every business

End-to-end business management.

One cloud platform and mobile app to run the whole lifecycle of a job, from the first enquiry through quotations, approval, scheduling, service delivery, invoicing and reporting. For businesses that want everything in one place.

30+years of development
Cloud + Mobile
UKbuilt & hosted
Sage · Xero
The challenge

Maintenance runs on disconnected tools.

Spreadsheets, email inboxes, paper job sheets and standalone accounts packages don't talk to each other. Managing tasks becomes onerous, errors creep in and approving works gets harder.

Scattered spreadsheets

Multiple versions stored in multiple locations, with poor version control.

Lost in inboxes

Quotes, approvals and updates buried in endless email threads.

Paper job sheets

Handwritten forms are inefficient, time-poor and prone to errors.

No live visibility

Managers can't see what's done, what's due or what's at risk.

The solution

One central system for the whole job lifecycle.

Simplicity Cloud is a UK-built business-management platform that gives management, office teams and field operatives one central system, from receiving a request through scheduling, on-site work, client approval, invoicing and reporting.

It replaces disconnected spreadsheets, emails and paper with a structured workflow, a full audit trail and real-time visibility across every contract, giving you control and your clients clarity.

Explore the modules
30+
years of development
19
integrated office modules
100%
UK-built & UK-hosted
3-in-1
office · field app · Sim Ai

One platform,
four working parts.

Back-office, field app, portals and AI, designed to run as one connected system.

The Simplicity Cloud back-office on a desktop, with the enquiry, order and job counts, job activity over the month and the day's schedule
The Simplicity eForms app on a phone, showing an operative's job list and a form being completed on site
A Simplicity client portal, with approvals, invoices, delivery notes and documents
Documents reaching Sim Ai from a scan, an upload and an email, read into a structured record and costed against the job
How it works

One thread, from first contact to final report.

Every step is captured in the same system, no re-keying, no gaps. A full audit trail from first point of contact to final invoice.

Office

Enquiry

A request comes in from your website, a phone call or a client purchase order. It lands as a job record with the client, the site and the paperwork already attached, so nobody types the same details twice.

Job record created
Office

Estimate

The quote is built from your own rate schedules, so pricing is the same whoever raises it. Send it, track it, and turn it into a live job the moment the client approves.

Approved quote
Office

Schedule

The job goes into the diary against an operative who is actually free, taking holidays, sickness and existing work into account. Plant and equipment hire can be booked alongside it.

Job in the diary
Operative

On site

The operative opens the job in the app with everything they need already there. They fill in the form, take photos, capture a signature and record their time, with or without a signal.

Completed eForm
Client

Approve

The client sees the finished work in their own portal, with the photos, forms and certificates attached, and signs it off. No email chains, no chasing.

Client sign-off
Automatic

Payroll

On and off site time is captured against each job and feeds straight into job costing and payroll. There are no separate timesheets to collect or re-type.

Timesheets ready
Office

Invoice

Supplier invoices are costed against the job as they arrive, so you can see the margin before you bill. Raise the invoice and post it to Sage 50 or Xero.

Invoice raised
Management

Report

Response times, SLA performance and a full history of who did what, when and where. Exactly the evidence housing associations and local authorities ask for.

Evidence and KPIs
The office portal

19 integrated modules, one back-office.

Everything the office needs to capture, schedule, bill and control the work, grouped by what you're doing.

Every lead and order lands in one place, linked to the right client, site, property and document record.

Web to Lead

Capture web orders, phone, emails, quote requests & e-commerce orders, then convert to jobs.

Enquiries & Orders

The operational core, job tickets, statuses, scheduled items & full job records.

Client Jobs PO

Upload client purchase orders and read them automatically with OCR.

Clients

Master client CRM with approval status.

Job Address

A site address book with the full history of jobs at every property.

Cloud Filing Cabinet

A structured filing cabinet for all of your document requirements.

Intelligent automation

Sim Ai, paperwork that reads itself.

  • Capture anywhereSuppliers, operatives or office staff upload documents, even handwritten ones.
  • Reads & extractsPulls supplier, PO, dates, line items and totals in minutes, not hours.
  • Matches the chainLinks PO → delivery note → invoice for a clean three-way match.
  • Costs the jobAllocates every item against the project automatically.
Documents reaching Sim Ai from a phone scan, a file upload and an email, read into a structured record, then matched and costed line by line against the job
Simplicity eForms · Mobile app

The mobile app does the on-site work.

Simplicity eForms puts the job in the operative's pocket. On iOS and Android, phone or tablet, online or offline, with photos, signatures, GPS and time captured at source.

Jobs, people and the paper trail.

The same app handles on-site work, workforce admin and the evidence your housing and local-authority contracts ask for, all captured at source instead of on paper back at the office.

Appointments

Daily job list with maps & click-to-call.

Digital forms

Job tickets, RAMS & inspections, any template.

Photo capture

Annotated evidence against jobs & tagged items.

Signature capture

Client & operative sign-off on site.

Holiday & Absence

Self-service leave booking and absence reporting, with live balances and office approval.

Timesheets

On/off-site time captured per job, feeding straight into job costing and payroll.

Compliance records

Certificates, CP12s and statutory forms captured and filed against the job.

Full audit trail

Every action time-stamped, who did what, when, and where (GPS).

Appointments

Daily job list with maps & click-to-call.

Digital forms

Job tickets, RAMS & inspections, any template.

Photo capture

Annotated evidence against jobs & tagged items.

Signature capture

Client & operative sign-off on site.

Holiday & Absence

Self-service leave booking and absence reporting, with live balances and office approval.

Timesheets

On/off-site time captured per job, feeding straight into job costing and payroll.

Compliance records

Certificates, CP12s and statutory forms captured and filed against the job.

Full audit trail

Every action time-stamped, who did what, when, and where (GPS).

GPS stamping

Location proof at form completion & sign-off.

Offline working

Complete forms with no signal; sync when back.

Time & Face ID

On/off-site timesheets with facial recognition.

OCR capture

Snap invoices & receipts straight into Sim Ai.

Health Check Audit

Per-operative visit audit, submitted time, pass/fail, visit type and reason.

Sub-Contractor Mode

The same app serves your own operatives and external sub-contractors.

SLA & KPI tracking

Monitor response times and service levels; report performance to clients.

Tenant responsiveness

Find any job, photo or note in seconds to answer client and tenant queries.

GPS stamping

Location proof at form completion & sign-off.

Offline working

Complete forms with no signal; sync when back.

Time & Face ID

On/off-site timesheets with facial recognition.

OCR capture

Snap invoices & receipts straight into Sim Ai.

Health Check Audit

Per-operative visit audit, submitted time, pass/fail, visit type and reason.

Sub-Contractor Mode

The same app serves your own operatives and external sub-contractors.

SLA & KPI tracking

Monitor response times and service levels; report performance to clients.

Tenant responsiveness

Find any job, photo or note in seconds to answer client and tenant queries.

Open & connected

An API, and an MCP server, for every module.

Simplicity Cloud is API-first. Every module plugs into the tools you already use or powers a branded portal of its own, and the same modules are exposed over MCP, so an AI assistant can answer questions and take actions against your live data.

Sage 50

Two-way accounts posting.

Xero

Cloud accounting sync.

Shopify & WordPress

Store orders and Woo web orders become jobs, with lead capture built in.

Web-to-Lead

Website enquiries land straight in.

Custom portals

Power a branded portal on the API.

MCP server

Let ChatGPT, Claude and other AI assistants read and act on your jobs, safely.

The outcome

Why teams move to Simplicity Cloud.

Save time

Cut manual admin and automate repetitive tasks with one connected workflow.

Reduce cost

Accurate job costing and fewer errors protect every margin.

Stay compliant

Certificates and audits for compliance verification, stored in one place.

One source of truth

Office and remote teams share the same live data, no version chaos.

Total visibility

See what's done, due and at risk across every contract.

Grow with control

Accurate job costing and data map the trends that drive informed decisions.

Proven across sectors

One solution for every service industry.

So diversified that clients span many sectors, each configured to how that sector actually works.

Social Housing

Reactive, planned and compliance works, fully evidenced.

Facilities Management

Multi-site PPM, reactive jobs and SLA reporting.

Property & Real Estate

Portfolios, owners and statements in one system.

Hospitality & Short-stay

Bookings, guests and payments across 100+ channels.

Construction & Engineering

Subcontractors, CIS and site records kept in sync.

Mechanical & Electrical

Certificates, test results and sign-off captured on site.

Fire & Life Safety

Statutory checks and certification, never missed.

Security Services

Patrols, incidents and audit trails, all time-stamped.

Manufacturing & Industrial

Supplier invoices costed against every production run.

Logistics & Waste

Routes, collections and weights tracked end to end.

Retail & E-commerce

Storefronts, campaigns and agents that close the loop.

Healthcare & Care

Patient portals, secure records and booking automation.

Education & Training

Learning platforms, enrolment journeys and portals.

Financial Services

Dashboards, onboarding flows and audit-ready reporting.

Legal Services

Matter management, document automation and intake bots.

Travel & Tourism

Booking engines, itineraries and always-on guest support.

Energy & Utilities

Field operations, metering data and compliance records.

Public Sector

Accessible services, contract reporting and audit trails.

Non-profit & Charity

Donation journeys, volunteer tools and light-touch admin.

Professional Services

Websites, automation and AI agents for client teams.

Social Housing

Reactive, planned and compliance works, fully evidenced.

Facilities Management

Multi-site PPM, reactive jobs and SLA reporting.

Property & Real Estate

Portfolios, owners and statements in one system.

Hospitality & Short-stay

Bookings, guests and payments across 100+ channels.

Construction & Engineering

Subcontractors, CIS and site records kept in sync.

Mechanical & Electrical

Certificates, test results and sign-off captured on site.

Fire & Life Safety

Statutory checks and certification, never missed.

Security Services

Patrols, incidents and audit trails, all time-stamped.

Manufacturing & Industrial

Supplier invoices costed against every production run.

Logistics & Waste

Routes, collections and weights tracked end to end.

Retail & E-commerce

Storefronts, campaigns and agents that close the loop.

Healthcare & Care

Patient portals, secure records and booking automation.

Education & Training

Learning platforms, enrolment journeys and portals.

Financial Services

Dashboards, onboarding flows and audit-ready reporting.

Legal Services

Matter management, document automation and intake bots.

Travel & Tourism

Booking engines, itineraries and always-on guest support.

Energy & Utilities

Field operations, metering data and compliance records.

Public Sector

Accessible services, contract reporting and audit trails.

Non-profit & Charity

Donation journeys, volunteer tools and light-touch admin.

Professional Services

Websites, automation and AI agents for client teams.

The people who made it happen.

★★★★★
Hapa is awesome. I like it more and more each day because it makes my life a lot easier. Our direct bookings are up 40% since switching.
JCJohn CarterCFO · Harbour Hosts
★★★★★
We picked Simplicity after deep research. We get 140 field calls a day and their system makes sure all of it is streamlined, nothing slips.
MRMaddison RaeburnCOO · Avon Ruby
★★★★★
I have gotten at least 50 times the value from HAPA Cloud. The AI concierge alone saves us 20 hours a week on guest replies.
MSMeghan SørensenFounder · Woodvale Stays
★★★★★
The channel manager paid for itself in a month. Rates and availability stay in step across every OTA, so double bookings simply stopped happening.
PRPriya RamanRevenue Lead · Lowry Estates
★★★★★
Onboarding was the smoothest we have had with any supplier. The team mapped our workflow first, then shaped the system around how we already work.
CFCallum FraserOperations Director · Braemar Energy
★★★★★
Owner statements used to take three days every month. They are now generated automatically and our owners can see performance whenever they like.
HWHelen WalshFinance Lead · Kingfisher Co.

Take complete control of your business.

See how Simplicity Cloud can replace your spreadsheets, emails and paper with one connected system. Book a free demo or webinar with our team.