Who we are
Our website address is hapaclouds.com.
Use of the software
The software is designed to assist with the management of short-term rental properties, including booking management, property listings, guest communication and financial transactions. You may use the software for your personal or business purposes, subject to these terms.
You must be of legal age and have the legal authority to enter into these terms and use the software. You are responsible for providing accurate and up-to-date information, and you agree to comply with all applicable laws and regulations.
Account registration
To use the software you may need to create an account by providing information such as your name, email address and payment details. You agree to provide accurate and complete information and to keep it updated.
You are solely responsible for maintaining the confidentiality of your account information and for all activity under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
Fees and payments
Use of the software may be subject to fees, which will be clearly disclosed to you. You agree to pay all applicable fees on time and in accordance with the payment terms we provide.
All fees are non-refundable unless otherwise stated. If you fail to pay any fees when due, we may suspend or terminate your access to the software.
You may be responsible for additional charges such as transaction fees, taxes or other fees imposed by third-party payment processors or service providers, and for complying with any laws or regulations relating to those charges.
Intellectual property
The software and all content, features and functionality within it, including software code, designs, graphics, logos and trademarks, are owned by us or our licensors and are protected by intellectual property law. You may not copy, modify, distribute, transmit, display, perform or create derivative works of the software without our prior written consent.
User content
You may be able to submit, upload or otherwise provide content such as property listings, reviews or guest information to the software. You are solely responsible for the accuracy, legality and quality of that content.
You grant us a non-exclusive, royalty-free, worldwide, irrevocable, perpetual and sublicensable licence to use, reproduce, modify, adapt, publish, translate, distribute, transmit, publicly display and publicly perform your content, solely for the purpose of providing and improving the software.
We do not endorse or control user content and are not responsible for its accuracy, legality or quality. We reserve the right to remove or edit user content at any time, at our discretion.
Disclaimer of warranties and limitation of liability
The software is provided “as is” and “as available” without warranties or representations, express or implied. We do not guarantee that the software will be error-free, uninterrupted or free from viruses or other harmful components. You acknowledge that your use of the software is at your own risk.
We shall not be liable for any indirect, incidental, consequential, special or exemplary damages, including loss of profits, data or goodwill, arising out of or in connection with the software, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or in connection with the software shall be limited to the amount you paid us for the software during the twelve months preceding the claim.
Indemnification
You agree to indemnify, defend and hold harmless us, our officers, directors, employees, agents and affiliates from and against any claims, losses, damages, liabilities and expenses, including reasonable legal fees, arising out of or in connection with your use of the software, your breach of these terms, or your violation of any applicable laws or regulations.
Termination
We may terminate or suspend your access to the software at any time, with or without cause, without notice or liability. On termination your right to use the software ceases immediately, and you must stop using it and delete any copies in your possession or control.
The sections covering fees, intellectual property, user content, disclaimers and indemnification survive any termination or expiry of these terms.
Governing law and jurisdiction
These terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. Any dispute arising out of or in connection with them shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
Miscellaneous
- These terms are the entire agreement between you and us regarding your use of the software, and supersede any prior agreements, understandings or communications relating to it.
- Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
- If any provision is found invalid or unenforceable, the remaining provisions remain in full force.
- You may not assign or transfer these terms without our prior written consent. We may assign or transfer them without your consent.
- These terms are not intended to confer rights or remedies on anyone other than you and us.
By using the software you acknowledge that you have read, understood and agree to these Terms and Conditions. If you do not agree to them, you may not use the software.